1 / 10 · The day the phones died
The line was dead.
So was the day.
0
calls answered
Every ring went to a dead line
Walk-ins only
the whole day
Regulars who couldn't get through gave up
Full team
sat in empty chairs
Paid to wait. Nothing to tell them beforehand.
The phone was your front desk. When it went down, the business went down with it. Here’s the version where that can’t happen.